Topic A

Topic A - Demo 1 - Preventive Maintenance Hardware

Review Quiz

In this module, Preventive Maintenance, students will learn about preventative maintenance. This module will teach students about what preventive maintenance does, how it saves time and money, how it can prevent data loss, and how it improves performance. Students will also learn about preventive tasks such as updating virus and malware detectors, backing up data, defragmenting drives, and more.

Topic A - Demo 1 - Troubleshooting Procedures - Part 1

Topic A - Demo 2 - Troubleshooting Procedures - Part 2

Topic A - Demo 3 - Troubleshooting Procedures - Part 3

Topic A - Demo 4 - Troubleshooting Procedures - Part 4

Topic A - Demo 5 - Troubleshooting Procedures - Part 5

In this module, Troubleshooting Procedures, students will learn about troubleshooting procedures. This module will guide students through the procedures for troubleshooting technical issues, starting with the tools required. Students will learn not only about the hardware tools required for troubleshooting computer hardware, but also the software tools as well, such as boot disks and system rescue.

Topic A - Demo 1 - Windows 10

Topic B

Topic B - Demo 1 - Control Panel

Topic C

Topic C - Demo 1 - Remote Assistance

Topic D

Topic D - Demo 1 - Operating Systems Command Prompt

Topic D - Demo 2 - Operating Systems Administrative Tools

Topic D - Demo 3 - Operating Systems Migration

Topic D - Demo 4 - Operating Systems Configurations

In this module, Operating Systems, students will learn about operating systems. Students will learn about the functions of an operating system, such as managing hardware, resources, data, and making user interaction easy through the use of a graphical user interface (GUI). This module will also cover the big three operating systems: Windows, Linux, and Mac.

Topic A - Demo 1 - Managing Files

In this module, Managing Files, students will learn about managing files. Students will learn about files and directories, naming conventions, and the File Allocation Table (FAT). This module will also cover common executable file extensions, such as batch files, command files, and power shell scripts as well as what they're used for.

Topic A - Demo 1 - Applications Utility

Topic A - Demo 2 - Troubleshooting Utility

Topic A - Demo 3 - Optimization - Part 1

Topic A - Demo 4 - Optimization - Part 2

Topic A - Demo 5 - Optimization - Part 3

Topic A - Demo 6 - Optimization - Part 4

Topic A - Demo 7 - Optimization - Part 5

Topic A - Demo 8 - Optimization - Part 6

In this module, Applications Utility, Troubleshooting, and Optimization, students will learn about applications utility, troubleshooting, and optimization. IT professionals frequently upgrade and remove applications from computers. New installs are frequently acquired through disc or internet download. This module will teach students about the common processes for download and removing software.

Topic A - Demo 1 - Configuring Drivers

In this module, Configuring Device Drivers, students will learn about configuring device drivers. Students will learn about configuring device drivers, changing device settings, updating drivers, removing device drivers, plug-and-play devices, and device failure. This module will also discuss what to do in the event of device failure and how to use system restore points.

Topic A - Demo 1 - Networking and Wireless Connections - Part 1

Topic A - Demo 2 - Networking and Wireless Connections - Part 2

Topic A - Demo 3 - Networking and Wireless Connections - Part 3

Topic A - Demo 4 - Networking and Wireless Connections - Part 4

Topic A - Demo 5 - Networking and Wireless Connections - Part 5

In this module, Networking and Wireless Connections, students will learn about networking and wireless connections. Students will learn about peer-to-peer networks, server networks, the common functionality of server networks, and the three types of network topology: Bus, Star, and Ring networks. This module will also cover networking devices including network interface cards, repeaters, bridges, routers, gateways, hubs, and switches.

Topic A - Demo 1 - Recovering Systems - Part 1

Topic A - Demo 2 - Recovering Systems - Part 2

In this module, Recovering Systems, and Disaster Recovery, students will learn about recovering systems and disaster recovery. This module will discuss the process for disaster recovery, expecting things to go wrong, and using boot logs to troubleshoot problems. Students will learn the process for booting a system into safe mode, emergency repair, factory repair partitions, startup repair, and system image recovery.

Topic A - Demo 1 - Cloud Storage - Part 1

Topic A - Demo 2 - Cloud Storage - Part 2

Topic A - Demo 3 - Cloud Storage - Part 3

In this module, Cloud Computing, students will learn about cloud computing. Cloud computing uses a network or internet connection and manipulates, collates, configures, and accesses applications online while providing support infrastructure, applications, and data storage. This module will also discuss the benefits and risks to cloud computing as well as cloud characteristics.

Topic A - Demo 1 - Security Fundamentals - Part 1

Topic A - Demo 2 - Security Fundamentals - Part 2

Topic A - Demo 3 - Security Fundamentals - Part 3

In this module, Security Fundamentals, students will learn about security fundamentals. This module will cover security fundamentals such as business continuity, disaster recovery planning, application development security, access control, information security governance, risk management, operation security, physical security, and network security.

CompTIA A+ 1000 - Part 2 - Assessment

Learn the skills necessary to become a PC Service Specialist with this free online CompTIA A+ 1000 course.

CompTIA A+ 1000 - Part 2

This free online CompTIA A+ course will teach you about preventative maintenance. You will study the hardware tools required for troubleshooting computer hardware as well as the software tools such as boot disks and system rescue. You will study the functions of an operating system such as hardware management, resources, data, and making user interaction easy through the use of a graphical user interface (GUI), and so much more!

Topic A - Demo 1 - IT Professional Soft Skills - Part 1

Topic A - Demo 2 - IT Professional Soft Skills - Part 2

In this module, IT Professional Soft Skills, students will learn about the soft skills needed to become an IT professional. This module will cover problem-solving steps, including identification of the problem, establishing a probable cause, testing to determine the cause, establishing a plan to resolve the problem, implementing your solution, verifying functionality, implementing preventative measures, and documenting your results.

Topic A - Demo 1 - Safety for You and Computer Components - Part 1

Topic A - Demo 2 - Safety for You and Computer Components - Part 2

Topic A - Demo 3 - Safety for You and Computer Components - Part 3

Topic A - Demo 4 - Safety for You and Computer Components - Part 4

Topic A - Demo 5 - Safety for You and Computer Components - Part 5

In this module, Safety for You and Computer Components, students will learn proper techniques for handling computer components for the safety of you and the longevity of the hardware. This module will cover personal protective equipment, chemicals, cables, trip hazards, environmental risks, electrical safety, fire safety, jewelry removal, and lifting techniques.

Topic A - Demo 1 - System Component - Part 1

Topic A - Demo 2 - System Component - Part 2

In this module, System Component Overview, students will get an overview of system components. This module will cover storage devices such as hard drives, magnetic tapes, flash drives, and solid-state drives, such as IDE, SATA, and SCSI. Students will also learn about processors and CPUs, processing speeds, operating systems, and controls.

Topic A - Demo 1 - Understanding Motherboards

In this module, Understanding Motherboards, students will learn about understanding motherboards. This module will cover the function of motherboards and the location of primary components. Students will also learn about motherboard chipsets, audio connections, drive activity light, the power light, on/off buttons, and USB connections.

Topic A - Demo 1 - Performing Installation of a Processor - Part 1

Topic A - Demo 2 - Performing Installation of a Processor - Part 2

Topic A - Demo 3 - Performing Installation of a Processor - Part 3

In this module, Understanding Processors, students will learn to understand processors. It is important to be familiar with processors and related terminology. This module will cover processor speeds in megahertz and gigahertz, as well as architecture, including registers, cache memory, virtualization, graphics processing units, throttling, and overclocking.

Topic A - Demo 1 - Understanding Types of Memory - Part 1

Topic A - Demo 2 - Understanding Types of Memory - Part 2

In this module, Understanding Types of Memory, students will learn about types of memory. This module will cover the purpose of memory, as well as RAM and ROM with several types, including DRAM, SRAM, CMOS RAM, and VRAM. Students will also learn about the purpose of memory and how it relates to computer components.

Topic A - Demo 1 - BIOS and CMOS - Part 1

Topic A - Demo 2 - BIOS and CMOS - Part 2

Topic A - Demo 3 - BIOS and CMOS - Part 3

In this module, Understanding BIOS and CMOS, students will learn about BIOS and CMOS. Bios is the Basic Input-Output System that runs a computer. This module will cover how to upgrade BIOS as well as potential issues you may have. The CMOS or Complimentary Metal Oxide Semiconductor is a piece of hardware on the motherboard. This module will discuss CMOS setup, settings, and how to get there.

Topic A - Demo 1 - Installing IDE Devices

Topic B - Demo 1 - Hard Drives and Storage Devices - Part 1

Topic B - Demo 2 - Hard Drives and Storage Devices - Part 2

Topic B - Demo 3 - Hard Drives and Storage Devices - Part 3

In this module, Hard Drives and Storage Devices, students will learn about hard drives and storage devices. This module will cover installing discs, formatting discs, partitioning discs, troubleshooting disks, as well as IDE, SCSI, and SATA. Students will learn about parts of a hard disk, such as platters, tracks, sectors, clusters, and cylinders.

Topic A - Demo 1 - Power Supplies and Voltage

In this module, Power Supplies and Voltage, students will learn about computer power supplies and voltage. This module will cover power supply units, uninterruptible power supplies, and identifying power supplies. Students will also learn about amps, ohms, volts, and watts and how they each affect system hardware and components.

Topic A - Demo 1 - Ports, Cables, and Connectors Hardware

In this module, Ports, Cables, and Connectors, students will learn about ports, cables, and connectors. Students will learn about power supply units, uninterruptible power supplies, and identifying power supplies. This module will also cover the conversion of voltage, overcurrent protection, input supply voltage, DC voltage regulation, input under-voltage, and Energy Star designation.

Topic A - Demo 1 - Input and Output Devices - Part 1

Topic A - Demo 2 - Input and Output Devices - Part 2

Topic A - Demo 3 - Input and Output Devices - Part 3

In this module, Input and Output Devices, students will learn about input and output devices. Output devices take data from the computer and produce an output where input devices communicate or intake information for a computer to process. Students will learn about devices such as keyboards, mouses, and touchscreens.

Topic A - Demo 1 - Printer Instsall

Topic A - Demo 2 - Managing Printers - Part 1

Topic A - Demo 3 - Managing Printers - Part 2

Topic A - Demo 4 - Managing Printers - Part 3

Topic A - Demo 5 - Managing Printers - Part 4

Topic A - Demo 6 - Managing Printers - Part 5

In this module, Managing Printers, students will learn about managing printers. In the IT arena, one of the most time-consuming details of managing a network is managing printers. Between, drivers, paper feed, networking, and user error, printer management can be difficult. This module will teach students about the types of printers they will work with and how to most effectively manage them.

Topic A - Demo 1 - Five Laptops

Topic B - Demo 1 - Mobile Devices, Multimedia, and Laptop Computers

Topic B - Demo 2 - Mobile Device Maintenance

In this module, Mobile Devices, Multimedia, and Laptop Computers, students will learn about mobile devices, multimedia, and laptop computers. This module will cover troubleshooting common problems, such as battery or power supply issues, verifying connections, checking the wireless switch, and verifying software configuration.

CompTIA A+ 1000 - Part 1 - Assessment

Learn the skills necessary to become a valued PC service specialist with this free online CompTIA A+ course.

CompTIA A+ 1000 - Part 1

This course is the first part of an industry-recognized credential that certifies the competency of PC service specialists. It is backed by over fifty major computer hardware and software manufacturers, vendors, distributors, resellers and publications and tells people that you know how to service and repair computers. We explain how to handle various components to provide the skills needed to become an Information Technology (IT) professional.

Learning Outcomes

IT Technician Basics

Network and Windows Troubleshooting

Hardware, OS, and Motherboards

Understanding Memory, Processors, and IT Support

Data Storage and Network Security

Lesson Summary

This module reviews the responsibilities of IT technicians and their educational and professional requirements. We dissect the hardware and software components of computer systems. We also discuss network technology and connections, procedures for troubleshooting Windows OS, IT support and customer care, data storage, and network security.

Cloud Computing and Cybersecurity

Project Management and Emerging Technologies

Mobile Technologies and IT Ethics

Cloud Services and Project Management Tools

Trends and Career in Information Technology

This module studies cloud computing and security options. We review cybersecurity practices, including incident response and disaster recovery techniques. Likewise, we discuss project management principles, mobile devices, and cloud infrastructure. We also consider emerging technologies, trends, and career development for IT professionals.

Essentials of Information Technology Technician Skills - Assessment

Learn basic and advanced IT concepts in this free online course required to become a competent IT technician.

Essentials of Information Technology Technician Skills

Organisations constantly need experts to help diagnose, repair and maintain computer hardware and software systems. These professionals are called ‘IT technicians’. Becoming an IT technician requires the right professional skills and the ability to apply them. This advanced computing course provides the problem-solving skills and technical knowledge required to perform computer diagnostics, repairs and maintenance as an IT technician.

Introduction to Computers

Structure of Computers

Hardware Components

This module will teach you the basics of computer hardware. You will learn about the distinct applications of a computer, as well as its history and evolution. Various key hardware components of a computer, and the different commonly used input, output, and storage devices will be described.

Software and Interface

Viruses and Computer Maintenance

Internet and IT

Cyber Security

This module will teach you the fundamentals of computer software. You will learn about the two types of software as well as how to manage the user interface's display and controls. Different viruses and the damage they cause to computers will also be discussed. Methods for protecting yourself from cybercrime and theft will also be examined.

Introduction to Computer Hardware and Software - Course Assessment

Learn how to use a computer properly in this free online computing course that explores both hardware and software.

Introduction to Computer Hardware and Software

Did you know that the first electronic computer was called ‘ENAIC’, weighed 27 metric tonnes and occupied an area of 1100 square metres in 1946? This practical computing course explores the history and evolution of computers. We compare various hardware and software components and explain how to use them. We then show you how to protect your PC from viruses. Sign up to gain a practical understanding of the fundamentals of computers.

Introduction to Computer Maintenance

Software Maintenance

Hardware Maintenance

Data Maintenance and Recovery

Explore the essentials of computer maintenance in this comprehensive module. Learn about software and hardware upkeep, including updates, troubleshooting, and component care. Discover strategies for data backup, recovery, and secure deletion, ensuring optimal performance and longevity of your computer system.

Planning and Choosing Components

Assembly and Installation

Operating System and Software Installation

Dive into PC building essentials with this detailed module, covering planning, component selection, assembly, OS installation, and software setup. Learn to choose parts for performance and sustainability, master wiring and BIOS settings, and efficiently set up your operating system and key software.

Computer Maintenance and PC Building - Course Assessment

Learn the essentials of computer maintenance, PC building, OS installation, and software setup with this free course.

Computer Maintenance and PC Building

This course covers computer maintenance, emphasizing software and hardware upkeep for optimal performance. It guides learners through PC assembly, highlighting component selection, safety, and systematic building. Additionally, it focuses on operating system installation, essential software, and driver configuration. Ideal for both novices and enthusiasts, it combines theoretical knowledge with practical skills for efficient PC maintenance.

Building a Personal Computer

I/O Devices, Software Installation and Networking

Building a Gaming PC and Computer Maintenance

In this module, we will show you how to assemble computer hardware, internal components, and other accessories for a PC. Learn how to build a computer from scratch and install an operating system and other software tools on it. We will also discuss computer networking techniques and ways to maintain your personal computer.

How to Build Your Own Computer - Course Assessment

Learn how to build a computer cheaply in this free online course that shows you how to assemble hardware and software.

How to Build Your Own Computer

Computers play a key role in homes and offices as we use them for work and play. This engineering and computer science course is designed for tech-savvy people who want to build their own computers. We explain how to assemble the hardware, install an operating system and desktop applications on it and then finalise the installation. Building your own computer can save you a lot of money so sign up for this technical guide to the process.

Embedded Systems Challenges and Concepts - Learning Outcomes

Introduction to Computing and Embedded Systems

Processor Cycle, Microcontrollers Processors, CPU, CISC and RISC

Memory Types, Harvard and Von Neumann Architecture

Embedded Systems Challenges and Concepts - Lesson Summary

This module will teach you about essential concepts and challenges associated with embedded systems. You will learn about embedded systems implementation techniques and the role of microcontroller processors and CPU. Processor cycle steps, memory types and CPU architecture will also be discussed.

Master Embedded Systems: Challenges and Concepts - Course Assessment

This free online course will help you comprehend essential concepts and challenges associated with embedded systems.

Master Embedded Systems: Challenges and Concepts

Today's world depends extensively on embedded systems, which are present in the vehicles we drive, the elevators we take, and the aeroplanes we fly in. Building and optimizing embedded systems for dependable and effective implementation requires a thorough understanding of these issues. This course is a foundational step in comprehending the major challenges with embedded systems, along with some possible fixes.